On this page there’s 2 highlights (view in Baymard Premium) outlining what J.C. Penney are doing right and wrong.
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The screenshot was taken on June 25, 2021 and depicts J.C. Penney’s No Results Page. In total, we’ve reviewed 52 of J.C. Penney’s page designs. To see them all, visit the full J.C. Penney UX case study.