On this page there’s 3 highlights (view in Baymard Premium) outlining what J.Crew are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 479 no results page examples.)

The screenshot was taken on May 21, 2014 and depicts J.Crew’s No Results Page. In total, we’ve reviewed 9 of J.Crew’s page designs. To see them all, visit the full J.Crew UX case study.