On this page there’s 15 highlights (view in Baymard Premium) outlining what JCPenney are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 458 user reviews section examples.)

The screenshot was taken on February 8, 2022 and depicts JCPenney’s User Reviews Section. In total, we’ve reviewed 52 of JCPenney’s page designs. To see them all, visit the full JCPenney UX case study.