On this page there’s 15 highlights (premium only) outlining what J.C. Penney are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 293 user reviews section examples.)

The screenshot was taken on February 8, 2022 and depicts J.C. Penney’s User Reviews Section. In total, we’ve reviewed 52 of J.C. Penney’s page designs. To see them all, visit the full J.C. Penney UX case study.