503 ‘User Reviews Section’ Design Examples
Also referred to as: User Ratings, Customer Reviews, Product Reviews
What’s this? Here you’ll find 503 “User Reviews Section” full-page screenshots annotated with research-based UX insights, sourced from Baymard’s UX benchmark of 257 e-commerce sites. (Note: this is less than 1% of the full research catalog.)
User reviews aren’t just important, they are critical to users’ purchasing decisions. During our large-scale usability testing, 95% of users relied on reviews to evaluate the product or learn more about products. In some cases, users mainly used the product information contained in the reviews instead of the product descriptions or spec sheets. (User reviews are sometimes also referred to as “user ratings” or “customer reviews”.)
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