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Shipping Address

59 design examples manually annotated by Baymard researchers

What’s this? Here you’ll find 59 annotated “Shipping Address” design examples from Baymard’s UX benchmark of 60 major e-commerce sites. (Note: this is less than 1% of the full research catalog.)

During the checkout flow typing the shipping address constitutes the majority of all typing users will have to do. While it’s important to simplify the amount of form fields in both desktop and mobile checkouts, we in testing observe the impact to be much greater on mobile, as mobile users will typically only be able to see 2–3 form fields at a time (due to the touch keyboard taking around 40% of the already small screen).

More ‘Shipping Address’ Insights

Desktop Examples: Besides the mobile examples below, we also have 110+ desktop examples of Shipping Address implementations.
Learn More: Besides exploring the 59 mobile “Shipping Address” design examples below, you may also want to read our related articles “‘Touch Keyboard’ Implementations Have Improved Just 9% Since 2013” and “6 Mobile Checkout Usability Considerations”.
Get Full Access: To see all of Baymard’s 297 mobile research findings you’ll need Baymard Premium access. (Premium also provides you full access to 54,000+ hours of UX research findings, 750+ e-commerce UX guidelines, and 77,800+ UX performance scores.)

Overstock (2020)

25 adhered 12 violated

Home Depot (2020)

21 adhered 14 violated

Nordstrom (2020)

21 adhered 10 violated

American Eagle Outfitters (2020)

20 adhered 11 violated

Gilt (2020)

19 adhered 16 violated

Neiman Marcus (2020)

13 adhered 6 violated

L.L. Bean (2020)

13 adhered 9 violated

Urban Outfitters (2020)

12 adhered 12 violated

Best Buy (2020)

12 adhered 14 violated

Office Depot (2020)

12 adhered 15 violated

Adidas (2020)

12 adhered 10 violated

TigerDirect (2020)

11 adhered 12 violated

Sears (2020)

11 adhered 6 violated

Dell (2020)

10 adhered 14 violated

Victoria's Secret (2020)

9 adhered 8 violated

GAP (2020)

9 adhered 5 violated

W.W. Grainger, Inc. (2020)

9 adhered 5 violated

Williams Sonoma (2020)

9 adhered 4 violated

Crate & Barrel (2020)

9 adhered 7 violated

Disney Store (2020)

9 adhered 9 violated

Walgreens (2020)

9 adhered 10 violated

Build.com (2020)

9 adhered 6 violated

Costco (2020)

8 adhered 8 violated

Hayneedle (2020)

8 adhered 9 violated

Target (2020)

8 adhered 7 violated

Bass Pro Shops (2020)

7 adhered 16 violated

Northern Tool (2020)

7 adhered 13 violated

H&M (2020)

7 adhered 7 violated

Etsy (2020)

7 adhered 7 violated

Macy's (2020)

7 adhered 8 violated

Wayfair (2020)

7 adhered 8 violated

Microsoft (2020)

6 adhered 9 violated

Marks & Spencer (2020)

6 adhered 6 violated

Lowe's (2020)

6 adhered 3 violated

REI (2020)

6 adhered 5 violated

Foot Locker (2020)

6 adhered 11 violated

Amazon (2020)

6 adhered 10 violated

Nike (2020)

6 adhered 6 violated

Musician's Friend (2020)

5 adhered 10 violated

Ann Taylor (2020)

5 adhered 4 violated

HP (2020)

5 adhered 6 violated

Rakuten (2020)

5 adhered 6 violated

REI (2020)

5 adhered 3 violated

John Lewis (2020)

5 adhered 9 violated

Staples (2020)

5 adhered 11 violated

Argos (2020)

4 adhered 8 violated

J.C. Penney (2020)

4 adhered 4 violated

Zalando (2020)

4 adhered 5 violated

Sephora (2020)

4 adhered 7 violated

Tesco (2020)

2 adhered 8 violated

Ann Taylor (2020)

2 adhered 3 violated

HP (2020)

2 adhered 5 violated

Newegg (2020)

2 adhered 12 violated

B&H Photo (2019)

8 adhered 10 violated

Apple (2019)

8 adhered 8 violated

Walmart (2019)

7 adhered 11 violated

IKEA (2019)

6 adhered 11 violated

Debenhams (2019)

5 adhered 5 violated

ASOS (2019)

1 adhered 2 violated

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Shipping Address