On this page there’s 12 highlights (premium only) outlining what J.C. Penney are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 55 ‘Product Page: User Reviews Section’ design examples.)

The screenshot was taken April 19, 2017 and depicts J.C. Penney’s User Reviews Section. In total, we’ve reviewed 39 of J.C. Penney’s design elements. To see them all, visit the full J.C. Penney UX case study.