UX Articles

Toys Sites: New UX Benchmark with 2,600+ Performance Scores and 2,200+ Best Practice Examples

Anders Nielsen

Content Creator

Published Oct 10, 2023

At Baymard we’ve just released a new UX benchmark of Toys sites, thereby expanding our existing Toys & Crafts benchmark with 5 new UX case studies.

This follows from our large-scale user testing research on Toys & Crafts sites and adds to our existing e-commerce UX benchmark.

5 New Toys UX Case Studies

The 5 Toys sites added to our Toys & Crafts benchmark have been manually assessed across 500+ research-based UX parameters relevant to Toys & Crafts sites, resulting in 2,600+ weighted UX performance scores and 2,200+ worst and best practice examples.

For the benchmark, we rated 5 new Toys sites (bringing our total for the Toys & Crafts benchmark to 8 sites): MyToys.de, Gamestop, Hamleys, The Entertainer (TheToyShop.com), and Fat Brain Toys.

You can explore the 5 new Toys UX case studies using the below links:

Toys UX Performance

Each of the new 5 Toys sites’ 2,600+ UX performance scores, along with the score for the 3 other Toys & Crafts sites in the benchmark, are summarized in the interactive scatterplot below — showing you how they perform collectively and individually:

Benchmark UX Performances
Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

526 Guidelines

Desktop Web

260 Guidelines

Homepage & Category Navigation

25 Guidelines

On-Site Search

23 Guidelines

Product Lists & Filtering

43 Guidelines

Product Page

57 Guidelines

Cart & Checkout

87 Guidelines

Customer Accounts

16 Guidelines

Site-Wide Features

9 Guidelines

Mobile Web

266 Guidelines

11 Toys, Crafts & Hobbies Sites
What’s This?

A publicly available overview of the research and benchmark can be found on our Toys & Crafts research overview page.

Getting access: all 2,600+ UX performance scores, 2,200+ best practice examples, and the UX insights from researching the Toys & Crafts industry are available immediately and in full within Baymard Premium. (If you already have an account open the Toys & Crafts study.)

If you want to know how your Toys or Crafts desktop site, mobile site, or app performs and compares, then learn more about getting Baymard to conduct a Toys & Crafts UX Audit of your site or app.

Anders Nielsen

Content Creator

Published Oct 10, 2023

Anders is the content creator and editor at Baymard, creating both Premium and marketing content since 2022. He conducts the final edits and publishes Baymard's articles.

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