Also referred to as: Billing Information
What’s this? Here you’ll find 674 “Billing Address” full-page screenshots annotated with research-based UX insights, sourced from Baymard’s UX benchmark of 256 e-commerce sites. (Note: this is less than 1% of the full research catalog.)
For most B2C sites, the majority of users typically order products to be delivered to their own address. During all our checkout usability testing, setting the “Billing Address to equal the Shipping Address” by default has shown to perform vastly better than either not having the “same as” feature or not having it as a default selection.
More ‘Billing Address’ Insights
Join 60,000+ UX professionals and get a new UX article every week.
Join 60,000+ UX professionals and get a new UX article every week.
300+ free UX articles based on large-scale research.
256 top sites ranked by UX performance.
Code samples, demos, and key stats for usability.
Add UX Best Practice Cards to your Figma projects.
Your team is currently on the ‘Free’ plan, which provides a great start but is limited in access to our premium content.
Ready to unlock access to 150,000+ hours of large-scale e-commerce UX research distilled into 710 guidelines?
Upgrade your plan and take your team's research to the next level.
Have any questions? Email us at support@baymard.com