On this page there’s 6 highlights (view in Baymard Premium) outlining what Microsoft are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 287 ‘my account’ drop-down examples.)

The screenshot was taken on September 15, 2023 and depicts Microsoft’s ‘My Account’ Drop-Down. In total, we’ve reviewed 55 of Microsoft’s page designs. To see them all, visit the full Microsoft UX case study.