On this page there’s 5 highlights (view in Baymard Premium) outlining what Grainger are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 288 ‘my account’ drop-down examples.)

The screenshot was taken on November 3, 2023 and depicts Grainger’s ‘My Account’ Drop-Down. In total, we’ve reviewed 56 of Grainger’s page designs. To see them all, visit the full Grainger UX case study.