On this page there’s 6 highlights (view in Baymard Premium) outlining what Kohl’s are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 288 ‘my account’ drop-down examples.)

The screenshot was taken on September 15, 2021 and depicts Kohl’s ‘My Account’ Drop-Down. In total, we’ve reviewed 56 of Kohl’s page designs. To see them all, visit the full Kohl’s UX case study.