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This is a usability benchmark of the search experience of 50 major e-commerce sites. You’re currently navigating by page type (Autocomplete Suggestions). You can also navigate by case studies.

On this page there's 5 highlights (pro only) outlining what J.C. Penney are doing right and wrong. The screenshot was taken May 2, 2014 and depicts J.C. Penney's Autocomplete Suggestions.

In total, 4 of J.C. Penney's pages have been benchmarked across 60 usability guidelines from the E-Commerce Search research study. See full J.C. Penney case study.

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