These articles are based on observations and test findings from our usability research on e-commerce on-site search and auto-complete functionality.
Deconstructing E-Commerce Search: The 8 Most Common Query Types
Search UX: Autodirect or Guide Users to Matching Category Scopes (46% Get It Wrong)
13 Design Patterns for Autocomplete Suggestions (27% Get it Wrong)
E-Commerce Search Needs to Support Users’ Non-Product Search Queries (15% Don’t)
Search UX: 6 Essential Elements for ‘No Results’ Pages
Product Thumbnails Should Dynamically Update to Match the Variation Searched For (54% Don’t)
Faceted Sorting - A New Method for Sorting Search Results
External Article: The Current State of E-Commerce Search
E-Commerce Sites Need Multiple of These 5 ‘Search Scope’ Features
E-Commerce Search Field Design and Its Implications
E-Commerce Sites Should Include Contextual Search Snippets (96% Get it Wrong)
E-Commerce Search Usability: Report & Benchmark
Tip: head to the archive to see all 266 Baymard articles.