Barnes & Noble’s E-Commerce UX

This is an old and partial case study of Barnes & Noble’s e-commerce user experience (UX) performance. We encourage you to explore the 149 up-to-date and exhaustive case studies of major e-commerce sites for a complete and current picture of the e-commerce UX landscape.

URL: barnesandnoble.com

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Barnes & Noble’s Desktop Web E-Commerce Design

13 pages of Barnes & Noble’s e-commerce site, marked up with 83 best practice examples:

Homepage

Drop-Down Menu

Top-Level Navigation + Intermediary Category Page

Intermediary Category Page

Product List

Product Page

Cart

Account Selection

Shipping Address + Billing Address

Delivery & Shipping Methods

Billing Address + Payment

Account Selection

Barnes & Noble’s Mobile Web E-Commerce Design

15 pages of Barnes & Noble’s e-commerce site, marked up with 82 best practice examples:

Homepage

Drop-Down Menu

Intermediary Category Page

Search Field + Autocomplete Suggestions

Search Results Page + Product List

Filtering Options

Product Page

Cart

Account Selection

Shipping Address

Delivery & Shipping Methods

Billing Address

Billing Address

Review Order

Receipt / Order Confirmation

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