This is an old and partial case study of Harry and David’s e-commerce user experience (UX) performance. We encourage you to explore the 197 up-to-date and exhaustive case studies of major e-commerce sites for a complete and current picture of the e-commerce UX landscape.
7 pages of Harry and David’s e-commerce site, marked up with 30 best practice examples:
Every 2nd week, we publish a new article on how to build “state of the art” e-commerce experiences — here’s 5 popular ones:
See all 348 articles in the full public archive.