Benchmark Overview

US Auto Parts’ E-Commerce UX

This is a case study of US Auto Parts’ e-commerce user experience (UX) performance. It’s based on a full-performance review of more than 550 design elements. 59 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape

US Auto Parts’ Cart & Checkout performance is good. It is especially a state of the art Focus, Navigation, and Flow that helps US Auto Parts’ checkout UX. Do, however, watch out for their poor Data Input performance.

Poor
Acceptable
Good

Cart & Checkout: 63 guidelines · Score: 929.4

Data Input: 15 guidelines · Score: 69.7

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Guideline #1 Adhered High · Score: 62.0

Guideline #2 Adhered High · Score: 46.5

Guideline #3 Violated Low · Score: -23.2

Guideline #4 Adhered High · Score: 46.5

Guideline #5 Violated Low · Score: -15.5

Guideline #6 Violated High · Score: -31.0

Guideline #7 Violated High · Score: -15.5

Guideline #8 Violated High · Score: -23.2

Guideline #9 Violated High · Score: -23.2

Guideline #10 Issue Resolved · Score: 23.2

Guideline #11 Violated High · Score: -15.5

Guideline #12 Adhered High · Score: 15.5

Guideline #13 Not Applicable · Score: 0.0

Guideline #14 Adhered High · Score: 15.5

Guideline #15 Adhered Low · Score: 7.7

Copywriting: 8 guidelines · Score: 58.1

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Guideline #16 Violated High · Score: -62.0

Guideline #17 Adhered High · Score: 46.5

Guideline #18 Issue Resolved · Score: 46.5

Guideline #19 Adhered High · Score: 38.7

Guideline #20 Violated Low · Score: -19.4

Guideline #21 Adhered High · Score: 31.0

Guideline #22 Violated High · Score: -15.5

Guideline #23 Violated Low · Score: -7.7

Layout: 15 guidelines · Score: 259.5

‘State of the Art’

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Guideline #24 Adhered Low · Score: 27.1

Guideline #25 Adhered High · Score: 54.2

Guideline #26 Adhered High · Score: 54.2

Guideline #27 Adhered High · Score: 38.7

Guideline #29 Adhered Low · Score: 19.4

Guideline #30 Issue Resolved · Score: 38.7

Guideline #31 Violated High · Score: -46.5

Guideline #32 Neutral · Score: 0.0

Guideline #33 Adhered High · Score: 23.2

Guideline #34 Adhered Low · Score: 11.6

Guideline #35 Not Applicable · Score: 0.0

Guideline #36 Adhered Low · Score: 7.7

Guideline #37 Adhered High · Score: 15.5

Guideline #38 Neutral · Score: 0.0

Guideline #39 Adhered High · Score: 15.5

Navigation: 8 guidelines · Score: 162.6

‘State of the Art’

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Guideline #40 Issue Resolved · Score: 46.5

Guideline #41 Adhered High · Score: 46.5

Guideline #42 Issue Resolved · Score: 46.5

Guideline #43 Not Applicable · Score: 0.0

Guideline #44 Adhered High · Score: 31.0

Guideline #45 Adhered High · Score: 31.0

Guideline #46 Violated High · Score: -23.2

Guideline #47 Violated High · Score: -15.5

Flow: 7 guidelines · Score: 162.6

‘State of the Art’

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Guideline #48 Adhered High · Score: 54.2

Guideline #49 Neutral · Score: 0.0

Guideline #50 Issue Resolved · Score: 54.2

Guideline #51 Adhered High · Score: 38.7

Guideline #52 Violated Low · Score: -15.5

Guideline #53 Neutral · Score: 0.0

Guideline #54 Issue Resolved · Score: 31.0

Focus: 10 guidelines · Score: 216.9

‘State of the Art’

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Guideline #55 Adhered High · Score: 62.0

Guideline #56 Issue Resolved · Score: 62.0

Guideline #57 Violated High · Score: -38.7

Guideline #58 Not Applicable · Score: 0.0

Guideline #59 Adhered High · Score: 38.7

Guideline #60 Issue Resolved · Score: 38.7

Guideline #61 Issue Resolved · Score: 38.7

Guideline #62 Issue Resolved · Score: 31.0

Guideline #63 Not Applicable · Score: 0.0

Guideline #64 Violated High · Score: -15.5

All 60 sites were benchmarked across the 610 guidelines. During our evaluation, US Auto Parts’ e-commerce site adhered to 342 usability guidelines, violated 213, and scored neutral on 87 occasions, while a remaining 34 guidelines weren’t applicable.

See methodology to read up on the evaluation criteria and scoring algorithm.

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US Auto Parts’ Desktop E-Commerce Design

2 pages of US Auto Parts’ e-commerce site, marked up with 16 best practice examples