Benchmark Overview

Jimmy Choo’s E-Commerce UX

This is a case study of Jimmy Choo’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 362 design elements. 79 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

Jimmy Choo’s overall e-commerce UX performance is acceptable. This is especially thanks to good Product Page UX performance, but Jimmy Choo is impeded by broken Customer Accounts.

First benchmarked in January 2021, and reviewed 5 times since then, most recently February 2021.

UX Performance: 52.6

URL: jimmychoo.com


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Poor
Mediocre
Acceptable
Decent
Good

Overall UX Performance

362 Guidelines · Performance:

Homepage & Category

77 Guidelines · Performance:

Homepage

8 Guidelines · Performance:

Category Taxonomy

11 Guidelines · Performance:

Main Navigation

12 Guidelines · Performance:

Intermediary Category Pages

6 Guidelines · Performance:

Site-Wide Layout

7 Guidelines · Performance:

Store Locator

18 Guidelines · Performance:

Collection Page

15 Guidelines · Performance:

On-Site Search

23 Guidelines · Performance:

Search Query Types

5 Guidelines · Performance:

Search Form & Logic

10 Guidelines · Performance:

Search Autocomplete

8 Guidelines · Performance:

Product Lists

46 Guidelines · Performance:

Product List Layout & Products Loading

11 Guidelines · Performance:

List Items: Product Info & Thumbnails

11 Guidelines · Performance:

List Items: Interface & Hit Areas

7 Guidelines · Performance:

Filtering & Sorting

17 Guidelines · Performance:

Product Page

62 Guidelines · Performance:

Product Page Layout & Cross-Sells

12 Guidelines · Performance:

Product Images & Videos

11 Guidelines · Performance:

Image Gallery UI

11 Guidelines · Performance:

The 'Buy' Section, Shipping & Returns

12 Guidelines · Performance:

Product Variations

7 Guidelines · Performance:

Product Descriptions

9 Guidelines · Performance:

Customer Accounts

11 Guidelines · Performance:

Mobile E-Commerce

143 Guidelines · Performance:

Mobile Homepage

8 Guidelines · Performance:

Mobile Main Navigation & Categories

19 Guidelines · Performance:

Mobile On-Site Search

21 Guidelines · Performance:

Mobile Search Autocomplete

7 Guidelines · Performance:

Mobile Search Query Types

5 Guidelines · Performance:

Mobile Search Design & Logic

9 Guidelines · Performance:

Mobile Product List

35 Guidelines · Performance:

Mobile Product List Layout & Features

15 Guidelines · Performance:

Mobile Filtering

9 Guidelines · Performance:

Mobile List Item Content

11 Guidelines · Performance:

Mobile Product Pages

45 Guidelines · Performance:

Mobile Product Page Layout

16 Guidelines · Performance:

Mobile Product Images & Videos

16 Guidelines · Performance:

Mobile Product Variations

6 Guidelines · Performance:

Mobile Shipping, Returns & Buying

7 Guidelines · Performance:

Mobile Site-Wide Features & Elements

15 Guidelines · Performance:

58 Major E-Commerce Sites
CompareWhat’s This?

Like Jimmy Choo, all 80 major e-commerce sites have been benchmarked across hundreds of guidelines, meaning the chart you’re seeing above summarizes 30,000+ usability ratings.

See methodology to read up on the evaluation criteria and scoring algorithm.

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