Benchmarks

West Elm UX Case Study

This is a case study of West Elm’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 543 design elements. 250 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

West Elm’s overall e-commerce UX performance is decent. West Elm has decent performances across the board with neither any great nor any broken performances.

First benchmarked in July 2024.


Performance48.8Decent

URLwestelm.com


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Overall UX Performance

543 Guidelines · Performance:

Desktop Web

266 Guidelines · Performance:

Mobile Web

277 Guidelines · Performance:

138 Major E-Commerce Sites
CompareWhat’s This?

To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.