Benchmarks

16 ‘Houseware & Furnishings’ Sites Ranked by User Experience Performance

Use the interactive UX benchmark chart below to see the ranked UX performance of 16 leading e-commerce sites within ‘Furniture & Home Decor’ in the US and Europe. Each of the 16 Furniture & Home Decor sites has been manually rated across 866 different e-commerce UX elements, all based on Baymard’s 130,000 hours of UX research.

This is a sub-set of the full benchmark which includes 214 e-commerce sites.

Case Studies

Click the colored dots to view in-depth case studies for each benchmarked site, or scroll down to see all case studies. You can also view the case study examples organized by type of page.

Benchmark UX Performances
Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

866 Guidelines

Desktop Web

482 Guidelines

Homepage & Category

54 Guidelines

On-Site Search

47 Guidelines

Product Lists & Filtering

90 Guidelines

Product Page

96 Guidelines

Cart & Checkout

130 Guidelines

Customer Accounts

38 Guidelines

Order Tracking & Returns

27 Guidelines

Mobile Web

384 Guidelines

Case Studies

Deep dive into the performance and page designs of the 16 case studies.

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Furniture & Home Decor Research

At Baymard Institute we have a whole research topic devoted to online shopping UX and usability, specifically for online Furniture & Home Decor sites.

View Furniture & Home Decor Research Topic

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