Use the interactive UX benchmark chart below to see the ranked UX performance of 16 leading e-commerce sites within ‘Furniture & Home Decor’ in the US and Europe. Each of the 16 Furniture & Home Decor sites has been manually rated across 866 different e-commerce UX elements, all based on Baymard’s 130,000 hours of UX research.
This is a sub-set of the full benchmark which includes 214 e-commerce sites.
Click the colored dots to view in-depth case studies for each benchmarked site, or scroll down to see all case studies. You can also view the case study examples organized by type of page.
Overall UX Performance
866 Guidelines
Desktop Web
482 Guidelines
Homepage & Category
54 Guidelines
On-Site Search
47 Guidelines
Product Lists & Filtering
90 Guidelines
Product Page
96 Guidelines
Cart & Checkout
130 Guidelines
Customer Accounts
38 Guidelines
Order Tracking & Returns
27 Guidelines
Mobile Web
384 Guidelines
Deep dive into the performance and page designs of the 16 case studies.
49 page designs: desktop, mobile
68 page designs: app, mobile, desktop
63 page designs: mobile, desktop, app
82 page designs: desktop, app, mobile
21 page designs: desktop, mobile
74 page designs: desktop, app, mobile
76 page designs: app, mobile, desktop
52 page designs: desktop, mobile
67 page designs: mobile, desktop, app
52 page designs: desktop, mobile
75 page designs: app, mobile, desktop
19 page designs: desktop, mobile
73 page designs: mobile, app, desktop
52 page designs: desktop, mobile
25 page designs: desktop, mobile
39 page designs: desktop, mobile
At Baymard Institute we have a whole research topic devoted to online shopping UX and usability, specifically for online Furniture & Home Decor sites.
View Research TopicSelect an option below to see a UX benchmark collection specific to your business, or see all 214 case studies.
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