You’re browsing the 2012 version of this benchmark database. Head here for the most recent version.
Note: You have full access to this benchmark database in your Baymard Pro account.

This is a usability benchmark of the checkout experience of 150 major e-commerce sites. You’re currently navigating by page design (Cart). You can also navigate by site reviews.

On this page there’s 6 highlights (pro only) outlining what 1-800 Contacts are doing right and wrong. The screenshot was taken March 30, 2012 and depicts 1-800 Contacts' Cart.

In total, 4 1-800 Contacts page designs have been benchmarked across 63 usability guidelines from the Checkout Process research study. See full 1-800 Contacts case study.