On this page there’s 5 highlights (premium only) outlining what Kohl’s are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 23 ‘Checkout: Store Pickup’ design examples.)

The screenshot was taken May 27, 2019 and depicts Kohl’s Store Pickup. In total, we’ve reviewed 40 of Kohl’s design elements. To see them all, visit the full Kohl’s UX case study.