On this page there’s 5 highlights (premium only) outlining what John Lewis are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 23 ‘Checkout: Store Pickup’ design examples.)

The screenshot was taken May 22, 2019 and depicts John Lewis’ Store Pickup. In total, we’ve reviewed 33 of John Lewis’ design elements. To see them all, visit the full John Lewis UX case study.