Turn Every UX Decision Into a Revenue Driver

Benchmark your UX performance against your competitors, de-risk product decisions with actionable UX insights, and scale conversions with proven UX best practices.

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Watch: The research behind every decision

$16M revenue increase reported by a premium apparel brand after implementing a Baymard audit recommendation.

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A Baymard UX guideline with do and don’t examples alongside industry research areas
The cost of guessing

Make your ecommerce investment count

Design debates, slow A/B tests and opinion-led roadmaps cost you conversions. Baymard helps you focus on the decisions that matter. Boost conversions and see a direct return on investment from your ecommerce UX.

Remove barriers to purchase

Shoppers hit friction you can’t see, and leave. Give your team practical guidance to improve journeys that drive conversion.

Create an ROI-driven roadmap

Roadmaps get set by the loudest opinion in the room. Spot industry opportunities and ship experiences that actually convert.

Reduce risk before you build

A/B tests take weeks, and every build ties up your team. Focus limited design and engineering capacity on UX improvements that set you apart.

Around 70% of online shopping carts are abandoned. Baymard’s research helps teams identify and remove avoidable UX friction.

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The research behind every decision

Actionable insights backed by 200K+ hours of research

Get 15 years of ecommerce UX experience in one platform.

200K+

hours of ecommerce UX research

700+

UX best practice guidelines

15+

years of ecommerce UX research

35+

ecommerce industries covered

UX research & professional tools for every use case

Content

UX Performance Benchmarks

Comprehensive UX performance data identifying industry-specific strengths and weaknesses.

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Tool

UX-Ray

Instantly review your site and get tailored best practice suggestions.


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Service

UX Audit Service

Human-led UX analysis for your site to identify your biggest conversion bottlenecks. Customizable for your needs.

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Content

UX Case Study & Page Designs

In-depth UX analysis of 330+ major ecommerce companies including 18K+ page-level analyses showing how well the UX meets best practice standards.

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Customer results

Real results from Baymard-backed UX changes

See how teams turn research into measurable improvements.

$16M

Revenue increase reported by a premium apparel brand after implementing a product comparison recommendation from its Baymard audit.

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$1M+

reported value from Baymard-backed UX changes.

40%

growth in digital memberships reported from implementing Baymard insights.

1%

increased conversion reported from a single Baymard product page insight.

Testimonials
Nike Inc. Logo
“Intelligent, consumer-focused insights that are clear and actionable. The team in the room really loved the way the Baymard Institute highlighted the optimizations in the various user experience elements (copy, layout, design, calls-to-action…), from the perspective of consumer struggles. Baymard’s Usability research really complements our other existing research tools.”

Will Close

Director of A/B Testing at Nike.com

Testimonials
Adidas Logo
“We’ve used Baymard as a structured evaluation framework when auditing parts of our digital experience. In one fairly recent project, I mapped Baymard’s guidelines directly against the CONFIRMED app experience to systematically identify both smaller friction points and more fundamental usability gaps. This approach gave us a strong foundational overview of where the experience deviated from established UX best practices, and helped prioritize improvements […].”

Josefine Raneke

UX Researcher at Adidas

Testimonials
Levi Strauss & Co. Logo
“Having Baymard is like having access to a magical UX super power. I can't believe how helpful and easy to use it is, given the vast array of tools and information they provide!”

Ariana Biedebach

Manager, UX Research at Levi Strauss & Co.

Testimonials
Sears Logo
“Baymard produces some of the most relevant and actionable user experience research available. They really understand the needs of UX and Product Management professionals, and their deep experience in the eCommerce field allows them to offer sophisticated, nuanced insights.”

Kerry McAleer

Former Director of UX Research at Sears

Testimonials
KFC Logo
“I appreciated the detailed audit and found the readout to be insightful and inspiring. The Baymard team did a fabulous job of explaining methodology, answering questions, and providing best practice recommendations! ”

Jenn Keller

Sr. UX Designer at KFC

UX expertise across 35+ ecommerce industries

Apply industry-specific UX insights that'll set your site apart.

Evidence-backed UX insights for every UI component

Get 15 years of ecommerce UX experience in one platform.

Ready to turn every UX decision into a revenue driver?

Make best-in-class design decisions and improve conversions with validated, industry-specific UX research and benchmarks.

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