Articles

20 On-Site Search UX Articles

These articles are based on observations and test findings from our usability research on e-commerce on-site search and auto-complete functionality.

Deconstructing E-Commerce Search UX – The 8 Most Common Query Types

Analyzing 8,400 performance ratings from our search UX benchmark reveals that 61% of e-commerce sites simply don't support common user search behavior. Learn more about the 8 types of search queries users perform on e-commerce sites.

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Always Provide a Submit Button Adjacent to the Search Field on Mobile (21% Don’t)

Our large-scale Mobile UX study reveals that the absence of an explicit submit button adjacent to the search field causes significant friction for users. Read the latest test findings on mobile search.

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Offer Relevant Autocomplete Suggestions for Closely Misspelled Search Terms and Queries (69% Don’t)

On 69% of sites users are at risk of severely misunderstanding the product catalog because of poor support for misspellings in autocomplete. See our latest test findings on e-commerce search.

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13 Design Patterns for Autocomplete Suggestions (27% Get it Wrong)

Search autocomplete suggestions are offered at 96% of e-commerce sites, yet 27% perform poorly with end users. Our large-scale testing reveals 13 design patterns required for a high-performing search autocomplete, read more.

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