26 On-Site Search UX Articles
These articles are based on observations and test findings from our usability research on ecommerce on-site search and auto-complete functionality.
Deconstructing E-Commerce Search UX: The 8 Most Common Search Query Types (41% of Sites Have Issues)
Our 2024 e-commerce Search UX benchmark comprising 5,000+ performance ratings reveals that 41% of sites fail to fully support 8 key search query types performed by users. See our test findings here…
Featured
4 Ways to Improve UX for Ecommerce Mass Merchant Sites
April 29, 2025
Search UX: 5 Proven Strategies for Improving “No Results” Pages
February 18, 2025 (Updated)
Mobile App UX Trends: The Current State of Mobile App UX (10 Common Pitfalls & Best Practices)
October 24, 2024 Popular
2024 E-Commerce Product Finding: Expanded and Updated Research Findings
September 17, 2024
Deconstructing E-Commerce Search UX: The 8 Most Common Search Query Types (41% of Sites Have Issues)
September 12, 2024 Popular
Always Provide a Submit Button Adjacent to the Search Field on Mobile (21% Don’t)
Our large-scale Mobile UX study reveals that the absence of an explicit submit button adjacent to the search field causes significant friction for users. Read the latest test findings on mobile search.
Featured
Always Copy the Active Autocomplete Suggestion to the Search Field (58% Don’t)
August 27, 2024
Apparel and Accessories Sites: Prioritize Investment in Category Navigation and Curated Paths over Search
July 23, 2024
Mobile UX Trends: The Current State of Mobile UX (15 Common Pitfalls & Best Practices)
May 23, 2024 Popular
New 2023 On-Site Search UX Benchmark with 1,000+ Performance Scores and 1,400+ Best Practice Examples
July 11, 2023
9 UX Best Practice Design Patterns for Autocomplete Suggestions (Only 19% Get Everything Right)
August 2, 2022 Popular
Offer Relevant Autocomplete Suggestions for Closely Misspelled Search Terms and Queries (69% Don’t)
On 69% of sites users are at risk of severely misunderstanding the product catalog because of poor support for misspellings in autocomplete. See our latest test findings on e-commerce search.
Featured
250+ New Examples Added from Large-Scale Testing on European Sites
November 9, 2021
Baymard Update: 13 New Case Studies and 3 New 2021 Benchmarks (Checkout, Product Page, and On-Site Search UX)
October 12, 2021
DTC UX: Niche Direct-To-Consumer Sites Rarely Need On-Site Search (Should Invest Elsewhere)
September 21, 2021
Offer Relevant Autocomplete Suggestions for Closely Misspelled Search Terms and Queries (69% Don’t)
August 31, 2021
Direct-to-Consumer Research: 5 Effective Ways for DTC Sites to Tell Their ‘Brand’ & ‘Product’ Stories
June 22, 2021
9 UX Best Practice Design Patterns for Autocomplete Suggestions (Only 19% Get Everything Right)
Search autocomplete features are provided at 80% of e-commerce sites, yet only 19% achieve the highest performance. See our latest large-scale test findings for on-site search.
Featured
Always Provide a Submit Button Adjacent to the Search Field on Mobile (21% Don’t)
June 1, 2021
Always Persist Users’ Search Queries (37% Don’t)
February 23, 2021
Search UX: Autodirect or Guide Users to Matching Category Scopes (46% Get It Wrong)
January 21, 2020
E-Commerce Search Needs to Support Users’ Non-Product Search Queries (15% Don’t)
March 5, 2019
Product Thumbnails Should Dynamically Update to Match the Variation Searched For (54% Don’t)
May 24, 2016
Faceted Sorting - A New Method for Sorting Search Results
September 2, 2014
External Article: The Current State of E-Commerce Search
August 18, 2014
E-Commerce Sites Need Multiple of These 5 ‘Search Scope’ Features
August 13, 2014
E-Commerce Search Field Design and Its Implications
July 30, 2014
E-Commerce Sites Should Include Contextual Search Snippets (96% Get it Wrong)
July 15, 2014
E-Commerce Search Usability: Report & Benchmark
June 3, 2014
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