20 On-Site Search UX Articles
These articles are based on observations and test findings from our usability research on e-commerce on-site search and auto-complete functionality.
Analyzing 8,400 performance ratings from our search UX benchmark reveals that 61% of e-commerce sites simply don't support common user search behavior. Learn more about the 8 types of search queries users perform on e-commerce sites.
Our large-scale Mobile UX study reveals that the absence of an explicit submit button adjacent to the search field causes significant friction for users. Read the latest test findings on mobile search.
- Always Persist Users’ Search Queries (37% Don’t)February 23, 2021
- Deconstructing E-Commerce Search UX – The 8 Most Common Query TypesFebruary 25, 2020Popular
On 69% of sites users are at risk of severely misunderstanding the product catalog because of poor support for misspellings in autocomplete. See our latest test findings on e-commerce search.
- 13 Design Patterns for Autocomplete Suggestions (27% Get it Wrong)November 26, 2019Popular
- Search UX: 6 Essential Elements for ‘No Results’ PagesFebruary 4, 2019
- Faceted Sorting - A New Method for Sorting Search ResultsSeptember 2, 2014
Search autocomplete suggestions are offered at 96% of e-commerce sites, yet 27% perform poorly with end users. Our large-scale testing reveals 13 design patterns required for a high-performing search autocomplete, read more.
- External Article: The Current State of E-Commerce SearchAugust 18, 2014
- E-Commerce Search Field Design and Its ImplicationsJuly 30, 2014
- E-Commerce Search Usability: Report & BenchmarkJune 3, 2014
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