These articles are based on observations and test findings from our usability research on e-commerce on-site search and auto-complete functionality.
Analyzing 8,400 performance ratings from our search UX benchmark reveals that 61% of e-commerce sites simply don't support common user search behavior. Learn more about the 8 types of search queries users perform on e-commerce sites.
Our large-scale Mobile UX study reveals that the absence of an explicit submit button adjacent to the search field causes significant friction for users. Read the latest test findings on mobile search.
On 69% of sites users are at risk of severely misunderstanding the product catalog because of poor support for misspellings in autocomplete. See our latest test findings on e-commerce search.
Search autocomplete suggestions are offered at 96% of e-commerce sites, yet 27% perform poorly with end users. Our large-scale testing reveals 13 design patterns required for a high-performing search autocomplete, read more.