Van Cleef & Arpels’ E-Commerce UX

This is a case study of Van Cleef & Arpels’ e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 485 design elements. 213 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

Van Cleef & Arpels’ overall e-commerce UX performance is decent. This is especially thanks to perfect Homepage & Category and good Product Page UX performances, but Van Cleef & Arpels is impeded by broken Customer Accounts and mediocre Cart & Checkout.

Performance: 54.6Decent

URL: vancleefarpels.com/fr/en/home.html

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Poor

Mediocre

Decent

Good

Perfect

Overall UX Performance

485 Guidelines · Performance:

Homepage & Category

77 Guidelines · Performance:

On-Site Search

23 Guidelines · Performance:

Product Lists

46 Guidelines · Performance:

Product Page

62 Guidelines · Performance:

Customer Accounts

11 Guidelines · Performance:

Cart & Checkout

123 Guidelines · Performance:

Mobile E-Commerce

143 Guidelines · Performance:

81 Major E-Commerce Sites

CompareWhat’s This?

To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.