“Intelligent, consumer-focused insights that are clear and actionable.”
Will Close, Director of A/B testing at Nike.com
"An eye opener. This UX audit helped validate assumptions we had and provided visibility on issues we overlooked."
Michael Tran, Sr. Business Analyst at Sony PlayStation
Read 200+ Testimonials“Intelligent, consumer-focused insights that are clear and actionable.”
Will Close, Director of A/B testing at Nike.com
These articles are based on observations and test findings from our usability research on homepage, category and navigation design.

Homepage and Category Navigation UX 2025: 67% of Mobile Sites Have Mediocre-to-Poor Performance
Our latest Homepage & Category Navigation UX benchmark reveals that the performance for up to 67% of leading US and European sites is “mediocre” to “poor”. Here are 11 UX best practices.
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Mobile UX Trends 2026: 10 Best Practices

Mobile App UX Trends: The Current State of Ecommerce App UX (11 Common Pitfalls & Best Practices)

Homepage and Category Navigation UX 2025: 67% of Mobile Sites Have Mediocre-to-Poor Performance

4 Ways to Improve UX for Ecommerce Mass Merchant Sites

5 Best Practices for Communicating Sustainability in Ecommerce

10 UX Requirements to Follow for a User-Friendly Homepage Carousel Design
46% of all homepage carousels on ecommerce sites have performance issues. Learn 10 ways to improve your carousel UX so users don’t overlook key content — or use a simpler alternative.
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Ecommerce Homepage UX: Can Users Infer the Breadth of Your Product Catalog?

10 UX Requirements to Follow for a User-Friendly Homepage Carousel Design

Desktop UX Trends: 10 Common Pitfalls & Best Practices

2024 E-Commerce Product Finding: Expanded and Updated Research Findings

Consider Providing “Intermediary Category Pages” (13% Don’t)

New 2023 Homepage & Category UX Benchmark with 3,000+ Performance Scores and 2,500+ Best Practice Examples

Provide a Hover Delay of 300–500 MS for Hover-Based Drop-Down Menus (60% Don’t)

Make Product Categories the Top-Level Navigation Items on Mobile Sites (33% Don’t)

Overcategorization of the Product Catalog Can Lead to Abandonment (Yet 75% Get It Wrong)

Consider Having a “Sales” or “Deals” Filter-Based Category (32% Don’t or Have Implementation Issues)

Have a “View All” Option in the Main Navigation at Each Level of the Mobile Product Catalog (Only 24% Get It Right)

DTC UX: Avoid Intermediary Category Pages

Make It Clear Where Hit Areas in Visual Elements Lead: 33% of Sites Don’t

Direct-to-Consumer UX Benchmark: 5 Common DTC Pitfalls

250+ New Examples Added from Large-Scale Testing on European Sites

Always Provide the Full Scope for Links on Mobile Homepages (58% Don’t)

The Current State of Homepage UX – 8 Common Pitfalls & Best Practices

Direct-to-Consumer Research: 5 Effective Ways for DTC Sites to Tell Their ‘Brand’ & ‘Product’ Stories

New Research Study on “Digital Subscriptions” (SaaS) UX

6 Important Aspects of Well-Performing Mobile Product Page Breadcrumbs

Inspirational Images Should Link to All Depicted Products (9% of Sites Don’t)

4 Design Patterns That Violate “Back” Button UX Expectations – 59% of Sites Get It Wrong

Highlight the User’s Current Scope in the Main Navigation (66% of Sites Don’t)

Footer Links Should be Divided into Distinct Semantic Sections (13% of Sites Don’t Use These Footer Best Practices)

Have Direct Links to ‘Return Policy’ and ‘Shipping Info’ in the Footer (20% don’t)

7 Navigational Implementations that Make Kohl’s Best-in-Class

The Current State of Homepage & Category UX (Performance Is Up 39% Since 2013)

Responsive Upscaling: 11 Ideas for Large-Screen E-Commerce Design

6 Guidelines for Truncation Design

Avoid Inline Scroll Areas (26% Get it Wrong)

Avoid These 5 Types of E-Commerce Graphics

Sub-Sub-Category Links: a Vital Feature in E-Commerce Navigation (52% Get it Wrong)

Featured Products Should Also Link to Their Categories (43% Get it Wrong)

Inspirational Images Should Link to All Depicted Products

E-Commerce Sites Need 2 Types of Breadcrumbs (68% Get it Wrong)

External Article: 7 Guidelines For Better Navigation And Categories

E-Commerce Navigation: Show Sibling Categories for Easy Scope Adjustment (47% Get it Wrong)

Homepage & Category Usability: Exploring the Customer’s Product Finding Experience

Home Page Strategy: Category vs. Product

E-Commerce Home Page Focus

Ecommerce UX insights, trends, and company news.

343 top sites ranked by UX performance.

18,000+ annotated designs for systematic inspiration.

Code samples, demos, and key stats for usability.
"An eye opener. This UX audit helped validate assumptions we had and provided visibility on issues we overlooked."
Michael Tran, Sr. Business Analyst at Sony PlayStation
Read 200+ Testimonials