On this page there’s 35 highlights (view in Baymard Premium) outlining what Trip.com are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 973 customer info & address examples.)

The screenshot was taken on March 7, 2022 and depicts Trip.com’s Customer Info & Address. In total, we’ve reviewed 31 of Trip.com’s page designs. To see them all, visit the full Trip.com UX case study.