On this page there’s 12 highlights (view in Baymard Premium) outlining what Barnes & Noble are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 973 customer info & address examples.)

The screenshot was taken on March 14, 2012 and depicts Barnes & Noble’s Customer Info & Address. In total, we’ve reviewed 28 of Barnes & Noble’s page designs. To see them all, visit the full Barnes & Noble UX case study.