On this page there’s 15 highlights (view in Baymard Premium) outlining what Microsoft are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 973 customer info & address examples.)

The screenshot was taken on March 21, 2012 and depicts Microsoft’s Customer Info & Address. In total, we’ve reviewed 55 of Microsoft’s page designs. To see them all, visit the full Microsoft UX case study.