On this page there’s 12 highlights (view in Baymard Premium) outlining what 1-800 Contacts are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 871 customer info & address examples.)

The screenshot was taken on March 30, 2012 and depicts 1-800 Contacts’ Customer Info & Address. In total, we’ve reviewed 4 of 1-800 Contacts’ page designs. To see them all, visit the full 1-800 Contacts UX case study.