This is a case study of Snowe’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 469 design elements. 250 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.
Snowe’s overall e-commerce UX performance is mediocre. Notably, Snowe’s UX performance is impeded by poor Customer Accounts and mediocre Homepage & Category.
First benchmarked in January 2022.
Overall UX Performance
485 Guidelines · Performance:
Desktop Web
294 Guidelines · Performance:
Homepage & Category
38 Guidelines · Performance:
Product Lists & Filtering
48 Guidelines · Performance:
Product Page
64 Guidelines · Performance:
Cart & Checkout
110 Guidelines · Performance:
Customer Accounts
34 Guidelines · Performance:
Mobile Web
191 Guidelines · Performance:
To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.
The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.
11 pages of Snowe’s e-commerce site, marked up with 185 best practice examples:
8 pages of Snowe’s e-commerce site, marked up with 142 best practice examples:
Every week, we publish a new article on how to build “state of the art” e-commerce experiences — here’s 5 popular ones:
Drop-Down Usability: When You Should (and Shouldn’t) Use Them
Format the “Expiration Date” Fields Exactly the Same as the Physical Credit Card (72% Don’t)
PDP UX: Core Product Content Is Overlooked in ‘Horizontal Tabs’ Layouts (Yet 28% of Sites Have This Layout)
Form Field Usability: Avoid Extensive Multicolumn Layouts (16% Make This Form Usability Mistake)
Form Usability: Getting ‘Address Line 2’ Right
See all 406 articles in the full public archive.