Benchmarks

Box UX Case Study

This is a case study of Box’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 228 design elements. 249 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

Box’s overall e-commerce UX performance is mediocre. It is especially issues related to mediocre Mobile Web that detract from Box’s UX performance.

First benchmarked in December 2021 and reviewed once in July 2024.


Performance30.4Mediocre

URLbox.com/home


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Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

240 Guidelines · Performance:

Desktop Web

124 Guidelines · Performance:

Mobile Web

116 Guidelines · Performance:

138 Major E-Commerce Sites
CompareWhat’s This?

To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.


Box’s Desktop Web E-Commerce Design

7 pages of Box’s e-commerce site, marked up with 100 best practice examples:


Box’s Mobile Web E-Commerce Design

6 pages of Box’s e-commerce site, marked up with 80 best practice examples: