HelloFresh’s E-Commerce UX

This is a case study of HelloFresh’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 228 design elements. 243 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

HelloFresh’s overall e-commerce UX performance is mediocre. On a positive note, HelloFresh has perfect Mobile Meal Kit Plans & Quizzes. This is, however, curtailed by poor Mobile Recipe Lists & Pages and Accounts & Self-Services performances.

First benchmarked in September 2022.


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Desktop Web

228 Guidelines · Performance:

Homepage & Main Navigation

16 Guidelines · Performance:

Meal Kit Plans & Quizzes

18 Guidelines · Performance:

Recipe Lists & Pages

43 Guidelines · Performance:

Accounts & Self-Services

34 Guidelines · Performance:

Cart & Checkout

102 Guidelines · Performance:

Site-Wide Design & Interaction

15 Guidelines · Performance:

Mobile Web

177 Guidelines · Performance:

138 Major E-Commerce Sites
CompareWhat’s This?

To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.

HelloFresh’s Mobile Web E-Commerce Design

9 pages of HelloFresh’s e-commerce site, marked up with 122 best practice examples: