Benchmarks

iHerb’s E-Commerce UX

This is a case study of iHerb’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 504 design elements. 213 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

iHerb’s overall e-commerce UX performance is mediocre. Their UX is in large part dimished by mediocre Mobile Web.

First benchmarked in February 2024.


Performance38.3Mediocre

URLiherb.com


Get Premium Research Access

Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

504 Guidelines · Performance:

Desktop Web

248 Guidelines · Performance:

Mobile Web

256 Guidelines · Performance:

133 Major E-Commerce Sites
CompareWhat’s This?

To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.