UX Articles

Online Grocery Sites: New UX Benchmark with 3,500+ Performance Scores and 2,700+ Best Practice Examples

Anders Nielsen

Content Creator

Published Feb 6, 2025

At Baymard we’ve just released a new UX benchmark of 5 ‘Online Grocery’ sites and apps in our Online Grocery benchmark collection.

This follows from our large-scale user testing research on Online Grocery UX and adds to our existing ecommerce UX benchmark.

5 New Online Grocery UX Case Studies

The 5 sites and apps in our Online Grocery UX benchmark have been manually assessed across 700+ research-based UX parameters relevant to grocery apps and websites, resulting in 3,500+ weighted UX performance scores and 2,700+ worst and best practice examples.

The 5 new in-depth Online Grocery UX case studies are:

Online Grocery UX Performance

Each of the 5 grocery sites’ and app’s 2,700+ UX performance scores, along with the scores for the 5 other UX case studies in our Online Grocery benchmark, are summarized in the interactive scatterplot below — showing you how they perform collectively and individually:

 

A publicly available overview of the research and benchmark can be found on our Online Grocery research overview page.

Getting access: all 3,500+ UX performance scores, 2,700+ best practice examples, and the UX insights from researching the Online Grocery are available immediately and in full within Baymard Premium. (If you already have access through an account, open the Online Grocery study.)

If you want to know how your grocery desktop site, mobile site, or app performs and compares, then learn more about getting Baymard to conduct an Online Grocery UX audit of your site or app.

Anders Nielsen

Content Creator

Published Feb 6, 2025

Anders is the content creator and editor at Baymard, creating both Premium and marketing content since 2022. He conducts the final edits and publishes Baymard's articles.

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