Benchmarks

Albertsons’ E-Commerce UX

This is a case study of Albertsons’ e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 414 design elements. 148 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

Albertsons’ overall e-commerce UX performance is mediocre. This is mainly due to poor Mobile Web, Cart & Checkout, and Homepage & Category performances.


Performance: 24.4mediocre

URL: albertsons.com


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Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

414 Guidelines · Performance:

Desktop Web

251 Guidelines · Performance:

Homepage & Category

41 Guidelines · Performance:

Homepage

9 Guidelines · Performance:

Intermediary Category Pages & Taxonomy

9 Guidelines · Performance:

Main Navigation

9 Guidelines · Performance:

Site-Wide Layout

6 Guidelines · Performance:

Recipe pages

8 Guidelines · Performance:

On-Site Search

30 Guidelines · Performance:

Search Query Types & Logic

9 Guidelines · Performance:

Search Autocomplete

9 Guidelines · Performance:

Results Logic, Filtering & Guidance

12 Guidelines · Performance:

Product Lists & Filtering

51 Guidelines · Performance:

List Layout, Hit Areas & Product Loading

15 Guidelines · Performance:

List Item product Info and Thumbnails

9 Guidelines · Performance:

Filtering: Available Filters & Sorting

8 Guidelines · Performance:

Filtering: Scope & Logic

8 Guidelines · Performance:

Filtering: Interface & Layout

11 Guidelines · Performance:

Product Page

24 Guidelines · Performance:

Product Page Layout & 'Buy' Section

12 Guidelines · Performance:

Product Descriptions & Spec Sheets

8 Guidelines · Performance:

Cross-Sells & Cross-Navigation

4 Guidelines · Performance:

Cart & Checkout

78 Guidelines · Performance:

Shopping Cart & “Added to Cart” Behavior

13 Guidelines · Performance:

Account Selection & Creation

6 Guidelines · Performance:

Customer & Address Information

6 Guidelines · Performance:

Shipping & Store Pickup

8 Guidelines · Performance:

Credit Card Form & Payment Flow

10 Guidelines · Performance:

Order Review & Confirmation

10 Guidelines · Performance:

Form & Page Design

6 Guidelines · Performance:

User Interactions, Validations & Data Persistence

10 Guidelines · Performance:

Field Labels, Design & Microcopy

9 Guidelines · Performance:

Customer Accounts

27 Guidelines · Performance:

Account Drop-Down, Dashboard & Sign In

11 Guidelines · Performance:

'Your Account': Addresses, Payments, & Newsletters

10 Guidelines · Performance:

Account-Wide Navigation, Structure, & Information

6 Guidelines · Performance:

Mobile Web

163 Guidelines · Performance:

Mobile Homepage

7 Guidelines · Performance:

Mobile Main Navigation & Categories

14 Guidelines · Performance:

Mobile On-Site Search

18 Guidelines · Performance:

Autocomplete

8 Guidelines · Performance:

Query Types, Design & Logic

10 Guidelines · Performance:

Mobile Product List

34 Guidelines · Performance:

Mobile Product List Layout & Features

13 Guidelines · Performance:

Mobile Filtering & Sorting

8 Guidelines · Performance:

Mobile List Item Content

13 Guidelines · Performance:

Mobile Product Pages

14 Guidelines · Performance:

Mobile Checkout

38 Guidelines · Performance:

Shopping Cart, Shipping & Store Pickup

14 Guidelines · Performance:

Account Selection & Creation

5 Guidelines · Performance:

Payment & User Info

11 Guidelines · Performance:

Order Review & Confirmation

8 Guidelines · Performance:

Mobile Forms

23 Guidelines · Performance:

Form Fields

9 Guidelines · Performance:

Field Validation

8 Guidelines · Performance:

Input Optimization

6 Guidelines · Performance:

Mobile Site-Wide Features & Elements

15 Guidelines · Performance:

To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

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