79 Mobile UX Articles
These articles are based on observations and test findings from our usability research on mobile.
Mobile users rely on breadcrumbs to understand where they are and navigate the site hierarchy — yet 36% of e-commerce sites don’t provide full category paths, while others make it difficult to find breadcrumbs.
- Payment Method UX: Designing Payment SelectionSeptember 5, 2023Popular
Our large-scale usability testing reveals that users expect the "Back" button to take them back to what they perceive to be their previous page, which often differs from site behavior.
26% of sites use subpages for some mobile product page content — but this leads to a severe issue of users overlooking the content entirely. See our latest test findings on mobile product pages.
- Make Product Categories the Top-Level Navigation Items on Mobile Sites (33% Don’t)January 24, 2023Popular
- Provide “Quick Views” for Visually Driven Products (50% Don’t)August 9, 2022Popular
Our latest benchmark of Mobile UX reveals that 54% of e-commerce sites still have severe Mobile UX issues — leading to users abandoning their Mobile shopping experience. Here are 15 common Mobile UX pitfalls.
Product images are key in users’ decision-making. Why, then, are product page image thumbnails — ubiquitous on desktop — so rare on mobile? See our latest usability test findings on image gallery thumbnails:
- The Current State of Checkout UX - 18 Common Pitfalls & Best PracticesNovember 8, 2021Popular
- Checkout Optimization: 5 Ways to Minimize Form Fields in CheckoutOctober 19, 2021Popular
- Combine Variations of Products into One List Item (12% Don’t)September 7, 2021
- 17 Common UX Pitfalls Telco Websites Suffer FromJuly 27, 2021
- Always Persist Users’ Search Queries (37% Don’t)February 23, 2021
- Understanding Mobile E-Commerce UX: 5 Overarching IssuesJanuary 26, 2021Popular
- 5 Ways to Provide a Superior Gifting UI and FlowDecember 15, 2020
- Mobile UX: Avoid Using Subpages within the Product Details Page (26% Don’t)November 2, 2020Popular
- Always Use Thumbnails to Represent Additional Product Images (76% of Mobile Sites Don’t)October 20, 2020Popular
- 6 Important Aspects of Well-Performing Mobile Product Page BreadcrumbsSeptember 21, 2020Popular
- 5 ‘Credit Card Form’ Implementations That Make ‘L.L. Bean’ Best-in-ClassJune 30, 2020Popular
- Product List UX: The Number of Products to Load by Default (52% Get it Wrong)January 7, 2020Popular
- Mobile E-Commerce UX: Deemphasize ‘Install App’ Ads or Avoid Them EntirelyAugust 20, 2019Popular
- 3 Strategies for Handling Accidental ‘Taps’ on Touch DevicesMarch 28, 2017Popular
- 42% of Mobile Homepages Risk Setting Wrong Expectations for Their UsersFebruary 17, 2016Popular
- ‘Touch Keyboard’ Implementations Have Improved Just 9% Since 2013 (60% Still Get it Wrong)December 15, 2015Popular
- The State of Mobile Checkout & Form UsabilityDecember 2, 2015
- The State of Mobile E-Commerce Search and Category NavigationNovember 17, 2015
- 6 Mobile Checkout Usability ConsiderationsOctober 1, 2013Popular
- Mobile Commerce Spending Patterns (2013 Survey Results)August 27, 2013
- Mobile Form Usability: Never Use Inline LabelsJune 4, 2013Popular
- Field Label UX: Place Labels Above the FieldMarch 19, 2013Popular
- Mobile Form Usability: Avoid Splitting Single Input EntitiesFebruary 12, 2013
- 8 Limitations When Designing For MobileMarch 21, 2012Popular
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