This is a case study of Louis Vuitton’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 485 design elements. 213 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.
Louis Vuitton’s overall e-commerce UX performance is decent. This is especially thanks to perfect Product Page UX performance, but Louis Vuitton is impeded by broken Customer Accounts and mediocre Cart & Checkout.
Overall UX Performance
485 Guidelines · Performance:
Homepage & Category
77 Guidelines · Performance:
23 Guidelines · Performance:
46 Guidelines · Performance:
62 Guidelines · Performance:
11 Guidelines · Performance:
Cart & Checkout
123 Guidelines · Performance:
143 Guidelines · Performance:
To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.
The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.
22 pages of Louis Vuitton’s e-commerce site, marked up with 255 best practice examples:
10 pages of Louis Vuitton’s e-commerce site, marked up with 120 best practice examples:
Explore similar case studies of Apparel & Accessories sites:
Every 2nd week, we publish a new article on how to build “state of the art” e-commerce experiences — here’s 5 popular ones:
See all 363 articles in the full public archive.