Louis Vuitton’s E-Commerce UX

This is a case study of Louis Vuitton’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 485 design elements. 213 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

Louis Vuitton’s overall e-commerce UX performance is decent. This is especially thanks to perfect Product Page UX performance, but Louis Vuitton is impeded by broken Customer Accounts and mediocre Cart & Checkout.

Performance: 54.2Decent

URL: en.louisvuitton.com/eng-nl/

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Poor

Mediocre

Decent

Good

Perfect

Overall UX Performance

485 Guidelines · Performance:

Homepage & Category

77 Guidelines · Performance:

On-Site Search

23 Guidelines · Performance:

Product Lists

46 Guidelines · Performance:

Product Page

62 Guidelines · Performance:

Customer Accounts

11 Guidelines · Performance:

Cart & Checkout

123 Guidelines · Performance:

Mobile E-Commerce

143 Guidelines · Performance:

81 Major E-Commerce Sites

CompareWhat’s This?

To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

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