This is a case study of Microsoft Teams’ e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 255 design elements. 213 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.
Microsoft Teams’ overall e-commerce UX performance is poor. Some of Microsoft Teams’ biggest UX issues are caused by broken Plan Matrix, Sign-Up & Account Management, and Checkout performances.
Performance: 13.4Poor
URL: microsoft.com/en-us/microsoft-teams/group-chat-software
Overall UX Performance
255 Guidelines · Performance:
Desktop Web
152 Guidelines · Performance:
Homepage & Navigation
24 Guidelines · Performance:
Page Types & Design
17 Guidelines · Performance:
Plan Matrix
8 Guidelines · Performance:
Checkout
77 Guidelines · Performance:
Sign-Up & Account Management
12 Guidelines · Performance:
Site-Wide Features & Navigation
14 Guidelines · Performance:
Mobile Web
103 Guidelines · Performance:
To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.
The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.
15 pages of Microsoft Teams’ e-commerce site, marked up with 104 best practice examples:
9 pages of Microsoft Teams’ e-commerce site, marked up with 70 best practice examples:
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Every 2nd week, we publish a new article on how to build “state of the art” e-commerce experiences — here’s 5 popular ones:
See all 367 articles in the full public archive.