Microsoft UX Case Study
This is a case study of Microsoft’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 601 design elements. 255 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.
Microsoft’s overall e-commerce UX performance is xxxx xx xxxxxxxxx xxxxxx xx xxxx xx xxxx xx-xxxx xxxxxx xx xxxxxxxxxx, xxx xxxxxxxxx xx xxxxxxxxx xxxxxx xx xxxxxxx xx xxxxxxx xxxxxxxx & xxxxxxxxx xxxxxxxxxxx Upgrade to access Microsoft’s case study.
First benchmarked in April 2012, and reviewed 25 times since then, most recently in December 2023.
Microsoft’s UX Performance upgrade
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To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.
Microsoft’s Desktop Web E-Commerce Design
30 pages of Microsoft’s e-commerce site, marked up with 239 best practice examples:
Microsoft’s Mobile Web E-Commerce Design
25 pages of Microsoft’s e-commerce site, marked up with 222 best practice examples:
Explore Other Research Content
Every week, we publish a new article on how to build “state of the art” e-commerce experiences — here’s 5 popular ones:
Drop-Down Usability: When You Should (and Shouldn’t) Use Them
Format the “Expiration Date” Fields Exactly the Same as the Physical Credit Card (72% Don’t)
PDP UX: Core Product Content Is Overlooked in ‘Horizontal Tabs’ Layouts (Yet 28% of Sites Have This Layout)
Form Field Usability: Avoid Extensive Multicolumn Layouts (16% Make This Form Usability Mistake)
Form Usability: Getting ‘Address Line 2’ Right
See all 407 articles in the full public archive.