UX Research Articles

Latest · Popular · See all

197 articles based on findings from our e-commerce usability research

Baymard: 2016 and 2017

At Baymard, 2016 was all about the new checkout study and the benchmark redesigns. 2017 will bring new benchmark updates and a new Product Details Page usability study.

During 2016 we’ve published a completely updated checkout usability study based on 7 years worth of full-time checkout testing and analysis. Since testing checkouts was how we founded Baymard Institute nearly 8 years ago, it’s nice to see the positive reception for the new 718-page checkout study.

In 2016 we’ve also revised the baymard.com article design and the interface for the benchmark databases, along with helping noumerous e-commerce sites improve their UX via auditing – including seven new Fortune 500 clients.

In early 2017 we’ll be launching a benchmark update for the Homepage & Category usability study – this will provide you with 2,000+ additional best practice examples on the navigational experience from leading e-commerce sites. (Customers who purchase the H&C study now will get this upgrade for free.) In Q2 2017 we’ll also be launching a new study dedicated to the Product Details Page, with a lot of very interesting research findings to share.

We’d like to thank all of you who helped make 2016 yet another fantastic year of e-commerce usability improvements and research. We truly appreciate all of you who read, share and comment on our publications.

Here’s the most popular articles of 2016:

Looking forward to 2017!

- Christian H., Jamie A., Thomas G., Christian V., Edward S., and Lauryn S.

Share:

User experience research, delivered twice a month

Join 15,000+ readers and get Baymard’s research articles by RSS feed or e-mail:

Due to spam, you need JavaScript to do that.

(1-click unsubscribe at any time)

Close overlay