This is a case study of Allstate’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 116 design elements. 213 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.
Allstate’s overall e-commerce UX performance is mediocre. On a positive note, Allstate has perfect Mobile Product Page Layout & Descriptions. This is, however, curtailed by poor Mobile Application Form performance.
Desktop Web
174 Guidelines · Performance:
Homepage, Main Navigation & Search
27 Guidelines · Performance:
Product Page Layout & Descriptions
15 Guidelines · Performance:
Application Form
82 Guidelines · Performance:
Customer Accounts
38 Guidelines · Performance:
Site-Wide Design & Interaction
12 Guidelines · Performance:
Mobile Web
154 Guidelines · Performance:
To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.
The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.
10 pages of Allstate’s e-commerce site, marked up with 81 best practice examples:
11 pages of Allstate’s e-commerce site, marked up with 83 best practice examples:
Explore similar case studies of Insurance sites:
29 page designs: desktop, mobile
20 page designs: desktop, mobile
25 page designs: desktop, mobile
35 page designs: desktop, mobile
11 page designs: desktop, mobile
12 page designs: desktop, mobile
Every 2nd week, we publish a new article on how to build “state of the art” e-commerce experiences — here’s 5 popular ones:
See all 367 articles in the full public archive.