Dollar Shave Club’s E-Commerce UX

This is a case study of Dollar Shave Club’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 213 design elements. 213 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

Dollar Shave Club’s overall e-commerce UX performance is mediocre. Their UX is in large part dimished by poor Accounts & Self-Services, Site-Wide Design & Interaction, and Mobile Site-Wide Design & Interaction.

Performance: 36.0Mediocre

URL: dollarshaveclub.com

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Poor

Mediocre

Decent

Good

Perfect

Desktop Web

213 Guidelines · Performance:

Homepage, Main Navigation & CSS Core Pages

23 Guidelines · Performance:

Individual Product Offerings

42 Guidelines · Performance:

Accounts & Self-Services

34 Guidelines · Performance:

Cart & Checkout

101 Guidelines · Performance:

Site-Wide Design & Interaction

13 Guidelines · Performance:

Mobile Web

167 Guidelines · Performance:

133 Major E-Commerce Sites

CompareWhat’s This?

To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

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