SportChek’s E-Commerce UX

This is a case study of SportChek’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 252 design elements. 243 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

SportChek’s overall e-commerce UX performance is mediocre. Their main culprits are broken Accounts & Self-Service, broken Accounts & Self-Service, and poor Mobile Product Lists & Filtering performances.

First benchmarked in May 2023.


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Desktop Web

252 Guidelines · Performance:

Homepage & Category Navigation

29 Guidelines · Performance:

On-Site Search

23 Guidelines · Performance:

Product Lists & Filtering

51 Guidelines · Performance:

Product Page

60 Guidelines · Performance:

Cart & Checkout

71 Guidelines · Performance:

Accounts & Self-Service

18 Guidelines · Performance:

Mobile Web

251 Guidelines · Performance:

138 Major E-Commerce Sites
CompareWhat’s This?

To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.