Staples’ E-Commerce UX

This is a case study of Staples’ e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 861 design elements. 244 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

Staples’ overall e-commerce UX performance is mediocre. Their main culprits are mediocre Mobile App performance.

First benchmarked in April 2012, and reviewed 29 times since then, most recently in August 2023.


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Overall UX Performance

950 Guidelines · Performance:

Desktop Web

299 Guidelines · Performance:

Mobile Web

302 Guidelines · Performance:

Mobile App

349 Guidelines · Performance:

138 Major E-Commerce Sites
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To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

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