Benchmarks

Staples UX Case Study

This is a case study of Staples’ e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 861 design elements. 250 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

Staples’ overall e-commerce UX performance is mediocre. Their main culprits are mediocre Mobile App performance.

First benchmarked in April 2012, and reviewed 29 times since then, most recently in August 2023.


Performance35.2Mediocre

URLstaples.com


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Poor
Mediocre
Decent
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Overall UX Performance

950 Guidelines · Performance:

Desktop Web

299 Guidelines · Performance:

Mobile Web

302 Guidelines · Performance:

Mobile App

349 Guidelines · Performance:

138 Major E-Commerce Sites
CompareWhat’s This?

To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

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