Benchmarks

Williams Sonoma UX Case Study

This is a case study of Williams Sonoma’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 543 design elements. 250 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

Williams Sonoma’s overall e-commerce UX performance is mediocre. Their UX is in large part dimished by mediocre Mobile Web.

First benchmarked in April 2012, and reviewed 26 times since then, most recently in July 2024.


Performance34.5Mediocre

URLwilliams-sonoma.com


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Overall UX Performance

543 Guidelines · Performance:

Desktop Web

266 Guidelines · Performance:

Mobile Web

277 Guidelines · Performance:

138 Major E-Commerce Sites
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To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

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