Ferguson Home UX Case Study
This is a case study of Ferguson Home’s ecommerce user experience (UX) performance. It’s based on an exhaustive performance review of 856 design elements. 343 other sites have also been benchmarked for a complete picture of the ecommerce UX landscape.
Ferguson Home’s overall ecommerce UX performance is xxxx xx xxxxxxxxx xxxxxx xx xxxx xx xxxx xx-xxxx xxxxxx xx xxxxxxxxxx, xxx xxxxxxxxx xx xxxxxxxxx xxxxxx xx xxxxxxx xx xxxxxxx xxxxxxxx & xxxxxxxxx xxxxxxxxxxx Upgrade to access Ferguson Home’s case study.
First benchmarked in April 2012, and reviewed 29 times since then, most recently in January 2026.
Ferguson Home’s UX Performance upgrade
Benchmark Chart
Get Baymard Premium access
This UX performance chart is part of Baymard's premium UX research. Create a free account or compare plans to unlock full access for your team.
With a free account you can access:
- Selected Baymard UX insights based on 200k+ hours of large-scale usability testing.
- Instant answers to any UX question backed by evidence proven to convert.
- A personalized dashboard based on your UX focus area and needs.
To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.
UX Case Study Highlights
Industry Comparison
Home & Hardware experiences often support product finding and basic product evaluation, but they less consistently support the later decision stages where users need to narrow broad…
Ferguson Home’s Desktop Web Ecommerce Design
26 pages of Ferguson Home’s ecommerce site, marked up with 192 best practice examples:
Ferguson Home’s Mobile Web Ecommerce Design
27 pages of Ferguson Home’s ecommerce site, marked up with 200 best practice examples:
Ferguson Home’s Mobile App Ecommerce Design
21 pages of Ferguson Home’s ecommerce site, marked up with 244 best practice examples:
Explore Other Research Content
Every week, we publish a new article on how to build “state of the art” ecommerce experiences — here’s 5 popular ones:
Drop-Down Usability: When You Should (and Shouldn’t) Use Them
Format the “Expiration Date” Fields Exactly the Same as the Physical Credit Card (72% Don’t)
Avoid Using “Horizontal Tabs” for the Main Product Page Sections (29% Don’t)
Form Field Usability: Avoid Extensive Multicolumn Layouts (16% Make This Form Usability Mistake)
Form Usability: Getting ‘Address Line 2’ Right
See all 461 articles in the full public archive.