ACE Hardware’s E-Commerce UX

This is a case study of ACE Hardware’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 266 design elements. 249 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

ACE Hardware’s overall e-commerce UX performance is decent. This is mainly due to good Homepage & Category Navigation while simultaneously having poor Accounts & Self-Service.

First benchmarked in February 2023.


UX Award Winner (see all):

Home & Hardware (mobile)Top 1%

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Desktop Web

266 Guidelines · Performance:

Homepage & Category Navigation

34 Guidelines · Performance:

On-Site Search

31 Guidelines · Performance:

Product Lists & Filtering

44 Guidelines · Performance:

Product Page

50 Guidelines · Performance:

Cart & Checkout

91 Guidelines · Performance:

Accounts & Self-Service

16 Guidelines · Performance:

Mobile Web

242 Guidelines · Performance:

138 Major E-Commerce Sites
CompareWhat’s This?

To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.