This is a case study of Ace Hardware’s ecommerce user experience (UX) performance. It’s based on an exhaustive performance review of 523 design elements. 333 other sites have also been benchmarked for a complete picture of the ecommerce UX landscape.
Ace Hardware’s overall ecommerce UX performance is xxxx xx xxxxxxxxx xxxxxx xx xxxx xx xxxx xx-xxxx xxxxxx xx xxxxxxxxxx, xxx xxxxxxxxx xx xxxxxxxxx xxxxxx xx xxxxxxx xx xxxxxxx xxxxxxxx & xxxxxxxxx xxxxxxxxxxx Upgrade to access Ace Hardware’s case study.
First benchmarked in February 2023 and reviewed once in January 2026.
Ace Hardware’s UX Performance upgrade

Benchmark Chart
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To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.
Industry Comparison
Like much of the Home & Hardware industry, ACE Hardware provides a solid baseline for product finding and research, but the experience weakens at the points where users need stronger…
34 pages of Ace Hardware’s ecommerce site, marked up with 213 best practice examples:
35 pages of Ace Hardware’s ecommerce site, marked up with 215 best practice examples:
Every week, we publish a new article on how to build “state of the art” ecommerce experiences — here’s 5 popular ones:

Drop-Down Usability: When You Should (and Shouldn’t) Use Them

Format the “Expiration Date” Fields Exactly the Same as the Physical Credit Card (72% Don’t)

Avoid Using “Horizontal Tabs” for the Main Product Page Sections (29% Don’t)

Form Field Usability: Avoid Extensive Multicolumn Layouts (16% Make This Form Usability Mistake)

Form Usability: Getting ‘Address Line 2’ Right
See all 456 articles in the full public archive.