This is a case study of Henry Schein’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 436 design elements. 213 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.
Henry Schein’s overall e-commerce UX performance is poor. Their UX is especially thwarted by usability issues related to broken Cart & Checkout, broken Product Lists & Filtering, and poor Homepage & Category performances.
Overall UX Performance
500 Guidelines · Performance:
296 Guidelines · Performance:
Homepage & Category
31 Guidelines · Performance:
32 Guidelines · Performance:
Product Lists & Filtering
53 Guidelines · Performance:
48 Guidelines · Performance:
Cart & Checkout
106 Guidelines · Performance:
26 Guidelines · Performance:
204 Guidelines · Performance:
To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.
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22 pages of Henry Schein’s e-commerce site, marked up with 207 best practice examples:
13 pages of Henry Schein’s e-commerce site, marked up with 109 best practice examples:
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