Benchmarks

Bound Tree Medical’s E-Commerce UX

This is a case study of Bound Tree Medical’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 500 design elements. 184 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

Bound Tree Medical’s overall e-commerce UX performance is poor. Their UX is especially thwarted by usability issues related to broken Cart & Checkout, broken Product Page, and poor Mobile Web performances.


Performance: 13.7poor

URL: boundtree.com


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Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

500 Guidelines · Performance:

Desktop Web

296 Guidelines · Performance:

Homepage & Category

31 Guidelines · Performance:

Homepage & Main Navigation

15 Guidelines · Performance:

Category Taxonomy & Intermediary Category Pages

8 Guidelines · Performance:

Site-Wide Layout

8 Guidelines · Performance:

On-Site Search

32 Guidelines · Performance:

Search Query Types

6 Guidelines · Performance:

Search Form & Logic

7 Guidelines · Performance:

Search Autocomplete

8 Guidelines · Performance:

Results Logic & Guidance

4 Guidelines · Performance:

Results Layout & Filtering

7 Guidelines · Performance:

Product Lists & Filtering

53 Guidelines · Performance:

List Layout

5 Guidelines · Performance:

Loading Products

4 Guidelines · Performance:

List Items: Product Info & Thumbnails

9 Guidelines · Performance:

List Items: Product Info

5 Guidelines · Performance:

List Items: Product Thumbnails

4 Guidelines · Performance:

List Items: Interface & Hit Areas

5 Guidelines · Performance:

Filtering: Available Filters

5 Guidelines · Performance:

Filtering: Scope & Logic

8 Guidelines · Performance:

Filtering: Interface & Layout

10 Guidelines · Performance:

Sorting

7 Guidelines · Performance:

Product Page

48 Guidelines · Performance:

Product Page Layout

9 Guidelines · Performance:

Product Images & Gallery UI

11 Guidelines · Performance:

The 'Buy' Section

7 Guidelines · Performance:

Shipping & Returns

6 Guidelines · Performance:

Product Description & Specification Sheet

10 Guidelines · Performance:

Cross-Sells & Cross-Navigation

5 Guidelines · Performance:

Cart & Checkout

106 Guidelines · Performance:

Shopping Cart & “Added to Cart” Behavior

10 Guidelines · Performance:

Account Selection & Creation

7 Guidelines · Performance:

Checkout Types & Layout

10 Guidelines · Performance:

Customer & Address Information

9 Guidelines · Performance:

Shipping & Store Pickup

5 Guidelines · Performance:

Payment Flow & Methods (Incl. Third-Party)

6 Guidelines · Performance:

Form Fields & Page Design

14 Guidelines · Performance:

Field Labels & Microcopy

6 Guidelines · Performance:

User Interactions & Distractions

8 Guidelines · Performance:

Credit Card Form

10 Guidelines · Performance:

Validation Errors, Field Design & Autocompletion

25 Guidelines · Performance:

Validation Errors & Data Persistence

10 Guidelines · Performance:

Field Design & Features

11 Guidelines · Performance:

Default Values & Autocompletion

4 Guidelines · Performance:

Order Review & Confirmation

10 Guidelines · Performance:

Order Review

5 Guidelines · Performance:

Order Confirmation & E-Mail

5 Guidelines · Performance:

Customer Accounts

26 Guidelines · Performance:

Account Drop-Down and Dashboard

8 Guidelines · Performance:

'Your Account': Addresses, Payments, & Newsletters

9 Guidelines · Performance:

Account-Wide Navigation, Structure, & Information

9 Guidelines · Performance:

Mobile Web

204 Guidelines · Performance:

Mobile Homepage & Category

17 Guidelines · Performance:

Mobile Homepage & Main Navigation

10 Guidelines · Performance:

Mobile Category Taxonomy & Category Pages

7 Guidelines · Performance:

Mobile On-Site Search

23 Guidelines · Performance:

Mobile Autocomplete

7 Guidelines · Performance:

Mobile Query Types

6 Guidelines · Performance:

Mobile Design & Logic

10 Guidelines · Performance:

Mobile Product List

37 Guidelines · Performance:

Mobile Product List Layout & Features

14 Guidelines · Performance:

Mobile Filtering & Sorting

12 Guidelines · Performance:

Mobile List Item Content

11 Guidelines · Performance:

Mobile Product Pages

39 Guidelines · Performance:

Mobile Product Page Layout

6 Guidelines · Performance:

Product Images & Gallery UI

8 Guidelines · Performance:

Buy Section

4 Guidelines · Performance:

Shipping & Returns

5 Guidelines · Performance:

Product Description & Specification Sheet

11 Guidelines · Performance:

Cross-Sells & Cross-Navigation

5 Guidelines · Performance:

Mobile Checkout

70 Guidelines · Performance:

Mobile Checkout Layout

4 Guidelines · Performance:

Mobile Shopping Cart

6 Guidelines · Performance:

Mobile Account Selection & Creation

6 Guidelines · Performance:

Mobile User Info

6 Guidelines · Performance:

Mobile Shipping & Store Pickup

4 Guidelines · Performance:

Mobile Payment Flow & Credit Card Form

14 Guidelines · Performance:

Mobile Form Fields

7 Guidelines · Performance:

Mobile Field Validation

8 Guidelines · Performance:

Mobile Input Optimization

6 Guidelines · Performance:

Mobile Order Review & Confirmation

9 Guidelines · Performance:

Mobile Site-Wide Features & Elements

18 Guidelines · Performance:

To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

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